Frequently Asked Questions.
Yes. All signed products sold on TaleSignature are 100% authentic and sourced from official signing sessions or authorized partners.
Each item includes a Certificate of Authenticity (COA) as proof of legitimacy.
A COA is an official document that verifies the authenticity of the signature. It typically includes product details, signature source, and verification information.
Some products may offer customization options such as player name, number, or framing style. Please check the product description for availability.
- UK / Europe: 7–15 days
- USA: 7–10 days
- International: 7–15 days
Tracking information will be provided.
Yes, we offer worldwide shipping. Delivery times may vary depending on customs clearance in each country.
- The item is damaged
- Wrong item received
- Significant difference from description
Please contact us within 48 hours of delivery.
Once your order is shipped, you will receive a tracking number via email. You can track your shipment anytime.
Please contact us immediately with photos. We will offer a replacement (if available) or refund based on the situation.
Yes, selected items include premium gift packaging, making them perfect for collectors or gifts.
- Email: one@talesportclub.com
- Contact form on our website
We usually respond within 24–48 hours.